When you book chalet on a half board basis, your dedicated team of 2 members of staff, your private Chalet Chef and Chalet Host & Concierge, will be looking after you before, during and after your stay. They will offer you a very high standard of half-board dining and service in the chalet, while our dedicated housekeeping team will take care of the daily cleaning. Your pre-arrival chef consultation will ensure that your menu has been tailor-made to meet your preferences and expectations. The following are included in your reservation:
- Exclusive use of the chalet and its facilities
- Bed linen, towels, guest amenities on arrival
- All local taxes and charges
- Welcome and assistance from our staff pre-arrival and in resort assistance from concierge team
- Transfer to and from chalet from Zermatt train station on arrival and departure day
- Free access to high-speed wireless internet
- Duty Manager available 24/7
- Pre-trip menu planning
- Half board, 6 out of 7 days, which includes:
- Full cooked breakfast
- Afternoon tea and cake
- Champagne and a selection of canapés
- Magnificent four course gourmet dinner
- An expert selection of different wine pairs (white and red) each evening
- Children's menu if required
- Open bar
- Daily cleaning (7 out of 7 days) and mid-week linen change
- Dedicated service from the chalet staff, 6 out of 7 days
- Your Chalet Host & Concierge will assist with concierge services